Snappy Fix

1. Introduction

Welcome to Snappy Fix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

2. Information We Collect

2.1 Information You Provide

• Repair descriptions and messages you send through the app
• Photos and images you upload to diagnose repair issues
• Thread titles and conversation history

2.2 Automatically Collected Information

• Device information (device type, operating system version)
• Usage data (how you interact with the app)
• Local storage data (your repair threads stored on your device)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our repair assistance services
• Process your repair requests and generate repair instructions
• Store your repair threads locally on your device
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve app functionality

4. Data Storage and Security

4.1 Local Storage

Your repair threads, messages, and images are stored locally on your device using browser/local storage. This data remains on your device and is not automatically transmitted to our servers unless you explicitly use features that require server processing.

4.2 API Usage

When you send a message for repair assistance, your messages and images are sent to Google's Gemini AI API to generate repair instructions. This data is processed according to Google's privacy policy. We do not store your conversations on our servers.

4.3 Security Measures

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Services

Our app uses the following third-party services:

• Google Gemini AI API: Used to process your repair requests and generate repair instructions. Your data is subject to Google's Privacy Policy when using this service.
• Tailwind CSS CDN: Used for styling the app interface.

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: You can view all your stored repair threads within the app
• Delete: You can delete individual repair threads or clear all data through the app settings
• Data Portability: Your data is stored locally and can be accessed through your device's storage
• Opt-out: You can stop using the app at any time, and your local data will remain on your device until you delete it

7. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

10. Consent

By using our app, you consent to our Privacy Policy and agree to its terms.